Welcome to Melton House, which opened in January 2016. Situated within the delightful Melton Park area of Gosforth, offering stunning views directly across the Newcastle Racecourse. Our new 67 bed care home provides luxurious facilities within a spacious, modern and welcoming environment presented over 3 floors.
Location
Melton House
Melton House Brandling Drive, Melton Park, Tyne and Wear
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.